May 20, 2019
On a personal level Mr. Gonzalez is very amicable. On a business level however I must state the office is extremely unprofessional. Spending several thousands of dollars with this CPA/Attorney in the past, I developed a loyalty to cater his services on another legal matter. The bottom line - over 3 months with no service, no replies, no emails, etc. After a few attempts to engage contact, I (the customer) was informed that I had not held my end of the agreement (which I debate as invalid). Long story short, I received a refund LESS his service fees ($350 per hour), costing me close to 2 grand. Now think about this for a minute - spend almost 2 grand - wait almost 4 months - and receive NO service! Ethically, I am very frustrated and saddened by this office. A strong lessons-learned. #1 - NEVER use an attorney based on a referral (without vetting yourself). #2 - always get service costs and labor explained up front. #3 - if you find yourself waiting more than 48 hours without a response - call the attorney/cpa and ask for a refund! Even better, get ready to call the State Attorney Board if you believe you've been had.